Comparisons
What changes when your PSA comes from here
OKTO PSA is built and hosted in Quebec, in French, at a price per tier: 300 $, 550 $ or 700 $ CAD per month for the whole company, with no seat minimum. Among the US PSAs we are compared to most often, Syncro is sold per technician; ConnectWise and Autotask do not publish their price.
This table sticks to what we can back up. Where we have not verified something, we write "Varies by vendor" rather than invent a number in our own favour.
| Criterion | OKTOPSA | The US PSAs |
|---|---|---|
| Where your data livesThe actual hosting location of the database. | In Quebec, in an instance dedicated to your company. Traffic through Cloudflare's network; off-site backup copy in Canada. | Varies by vendor. (unverified information) |
| Product languageThe interface your technicians use every day. | Native French. Every screen exists in French and in English, at parity. | Varies by vendor. (unverified information) |
| How the price is builtWhat drives the invoice up when you hire. | By tier of users. One price for the company, not per seat. | ConnectWise and Autotask: price not published, on request. Syncro: price per technician. |
| Seat minimum | None. The tier covers the whole team. | Varies by vendor. (unverified information) |
| Billing currency | Canadian dollars, no conversion. | Varies by vendor. (unverified information) |
| GST and QSTHow Quebec taxes are calculated on your client invoices. | Calculated natively, line by line, with tax numbers. | Varies by vendor. (unverified information) |
| DatabaseShared between clients, or dedicated. | One database per client. Never a shared database. | Varies by vendor. (unverified information) |
| Who does the migration | We do, from Trois-Rivières. Fixed fee quoted in advance. | Varies by vendor. (unverified information) |
| Support in French | Yes, by people from here. | Varies by vendor. (unverified information) |
| Law 25 and Law 96 complianceQuebec obligations on data and on language. | Built for it from the start: hosting in Quebec, French by default. | Varies by vendor. (unverified information) |
Cells marked "Varies by vendor" are not documented yet. We would rather leave a cell empty than invent a number.
Sources, read on October 2, 2026: connectwise.com/platform/psa/pricing, datto.com/products/autotask-psa, syncrosecure.com/pricing. ConnectWise and Autotask send you to a sales representative for the price; Syncro shows a price per technician.
A price example, in dollars
What it comes to in money
An example with a public price. HaloPSA, a British vendor, lists 129 $ CAD per agent, per month, billed annually (125 $ CAD at 30 agents), read on October 2, 2026 on usehalo.com with Canada selected. OKTO PSA is sold per tier, whatever the number of seats.
| Users | OKTO PSA | HaloPSA (British) | Gap per year |
|---|---|---|---|
| 10 | 300 $ / month | 10 × 129 $ = 1,290 $ / month | 990 $ × 12 = 11,880 $ |
| 20 | 550 $ / month | 20 × 129 $ = 2,580 $ / month | 2,030 $ × 12 = 24,360 $ |
| 30 | 700 $ / month | 30 × 125 $ = 3,750 $ / month | 3,050 $ × 12 = 36,600 $ |
Method: the price listed by HaloPSA multiplied by the number of agents, minus our monthly tier price, all multiplied by 12. Canadian dollars, before taxes. HaloPSA counts agents and OKTO PSA counts every user: if only part of the team are agents, the gap shrinks. At one or two agents, 129 $ CAD per agent comes to less than our 300 $ tier; the HaloPSA calculator starts at 5 agents. HaloPSA requires an onboarding package with purchase, at a bespoke cost; it is not counted, and neither are our setup fees.
Sources, read on October 2, 2026: usehalo.com/pricing, usehalo.com/company/about-us.
And that is only one of the three tools you are paying for
A properly equipped MSP normally pays for three subscriptions: a PSA for tickets, a CRM for sales, an HR package for hours and time off. OKTO PSA does all three, for the price of one.
A PSA
One subscription
billed separately
A CRM
One more subscription
billed per user
An HR package
One more subscription
billed per employee
Time, not just money
Three platforms means three client lists to keep identical, three exports to reconcile at month end, three passwords per employee and three vendors to call when something breaks. Here, the ticket, the opportunity and the timesheet are talking about the same client, in the same database. There is nothing to synchronise, because nothing is separate.
The three gaps that matter
Why it changes something day to day
French is not a translation here
Your technicians do not trip over English business vocabulary, your clients receive quotes and invoices written in French, and your Law 96 obligations are met by the product itself.
The taxes and the currency are yours
GST and QST are calculated line by line. Your subscription invoice is in Canadian dollars: no exchange fees, no surprise when the dollar moves.
The person who answers you is here
Support is in French, in your time zone. The migration is a fixed fee, carried out by us.
Two public prices, side by side
- HaloPSA, a British vendor
- 129 $ CADper agent, per month, billed annually
- OKTO PSA, up to 10 users
- 300 $ CADper month, for the whole company
No seat minimum at OKTO PSA. HaloPSA price read on October 2, 2026 on usehalo.com, Canada region.
A note on the brands mentioned
The US PSAs our clients compare us to most often are Autotask, ConnectWise and Syncro. HaloPSA, used for the price example, is a British vendor. The brands named belong to their respective owners. Every fact about a third party comes from a public page of the vendor, cited and dated under the table.
Compare on your own numbers, not on a table.
Give us your real figures: how many technicians, what you pay, what you actually use. If your current PSA does better, keep it, and we will be the ones to tell you so.
OKTO Solutions, Trois-Rivières, Quebec